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Your health journey is supported by a higher standard of service | U.S. orders are openNow serving U.S. patients, no insurance required

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Price match guarantee

We stand behind our prices

We work hard to offer some of the lowest available cash prices on the medications our customers rely on. We regularly review our pricing because we believe access and affordability matter. If you happen to find a lower eligible price on the same product, we will review it and honor it.

Request a price matchHow it works

How it works

Two ways to claim a lower price

No order yet

Before placing your order

If you find a lower eligible price before placing your order, please email our Customer Service team at service@canadianinsulin.com. To help us review your request, please provide the source of the lower price, such as a website link, screenshot, or image.

If the price match is approved, we will adjust the price before your purchase is completed.

Email us

Within 7 days of your order date

After placing your order

If you find a lower eligible price within 7 days of placing your order, you may request a partial refund for the difference. To do so, please complete our Price Match form using the link below and include your order details along with proof of the lower price, such as a website link, screenshot, or image.

If your request is approved, the difference will be refunded to your original payment method.

Price match form

Eligibility

To qualify

To be eligible for a price match or partial refund:

What to send

  • Website link
  • Screenshot or image
  • Order details, if you already ordered
  • The lower-priced item must be the exact same product, including brand, strength, quantity, country of origin, and product details.
  • The lower price must be verifiable through a valid source, such as a website link, screenshot, or image.
  • The product must be in stock and available for purchase on the competitor's website, at the time of the review.
  • The request must be submitted within 7 days of the order date, not the delivery date.
  • The lower price must be offered by an eligible seller and not a third-party marketplace or unauthorized source.
  • The lower price cannot be based on promo codes, coupon codes, membership offers, bundle pricing, clearance pricing, or other limited special offers.

Price match form

Price match request form

Price matching is available for new orders as well as orders created within the last 7 days. Please fill out the following and we will review and respond as soon as possible.

Price matching is available for all verified competitor websites that meet identical criteria as the products we offer including brand, strength, quantity, pack size, country of origin and active stock availability. Price match requests are subject to review and verification. We reserve the right to approve or decline any request at our discretion.

Prefer to talk it through?1-844-560-7790service@canadianinsulin.comMonday to Friday 7am – 11pm EST
Saturday 7am to 7pm EST
Sunday 8am – 5pm EST

Our commitment to value

We stand behind the pricing we offer and the value we provide. Our goal is to help customers in the United States access the medications they need at lower cash prices from trusted Canadian sources.

If you find a lower eligible price, our team will review it with care and do everything we can to help.